Overview
Continuity Management: Preserving Corporate Knowledge and Productivity When Employees Leave frames knowledge continuity as a management discipline. The authors focus on the operational cost of turnover: when a role changes hands, productivity drops if the incoming person cannot access the predecessor's critical context.
The book argues for identifying knowledge that is essential to performance, transferring it deliberately, and making continuity part of normal management rather than an emergency exercise at the end of employment.
Why it matters for handovers
Documentation alone does not guarantee continuity. A manager also needs to know which knowledge is critical, who depends on it, who will take ownership, and whether the successor can use what was transferred.
That perspective reinforces Flamekeeper's focus on continuity risk, ownership, and successor readiness. A complete handover is not measured by page count; it is measured by whether the work can continue.